Laundromat FAQ Clarksville – Your Guide to Laundry Services, Ozone Technology, & Pickup/Delivery Questions

We’re open 5:00 AM–12:00 AM (midnight) daily at all locations. For best results, please start your final wash at least 60 minutes before midnight so dryers can finish comfortably. Staffed hours vary by store; see each location card for attendant times and drop-off windows.

Madison Street: attended 8:00 AM–6:00 PM daily. Fort Campbell Blvd: attended 8:45 AM–4:30 PM daily. Oak Grove (Thompsonville Lane): self-service only; no staff on site.

We accept coins and cards. Pay by credit/debit, FasCard at Fort Campbell Blvd & Thompsonville Lane, and Laundroworks at Madison Street. Visit our store to obtain a card, never worry about using coins at the laundromat again, and earn rewards back just for doing your laundry.

Yes. Each store includes 6- and 8-loader machines for comforters, blankets, and big family loads. Our attendants can help you choose the best size to save time and money while protecting fabrics.

Clean, well-lit laundromats with roomy folding space, carts, seating, and convenient parking. Attendants are available at Madison (8:00 AM–6:00 PM) and Fort Campbell (8:45 AM–4:30 PM); Oak Grove is self-service. Many guests bring headphones, coffee, or kids’ activities. For machine sizes, payment options, and store-specific extras, see each Location page.

Madison Street: 8:00 AM–6:00 PM. Ft. Campbell Blvd: 8:45 AM–4:30 PM. Turnaround is typically 24–48 hours; same-day may be available—ask an attendant upon drop-off.

Most orders are ready in 24–48 hours. Need it today? Give us a quick call before you head over and we’ll check capacity—if we can squeeze you in, we will. Special care (air-dry, delicates) may add a little time.

Yes, $15 minimum per order.

No—never mixed. Your items are washed and dried separately from other customers’ laundry, then neatly folded and bagged for pickup.

We use premium detergents and softeners. Specialty products are available on request; tell us about stains or color-bleed concerns and we’ll note your preferences on the order.

Yes—our large-capacity machines handle bulky items. For heavily soiled rugs or pet items, tell us upfront so we can recommend the best process (e.g., extra rinse, lower heat, or air-dry) to protect backings and fillings.

Place items in a tied laundry or trash bag; note stains, delicates, and any “air-dry only” pieces in Special Instructions. Separate dry-clean-only items; we’ll advise if an item isn’t suitable for our process.

Ozone Technology uses oxygen and electricity to create ozone gas, which purifies the water and kills 99.99% of bacteria, viruses, and odors—delivering a deeper, chemical-free clean.

Yes! Ozone is gentler than traditional washing. It helps preserve fabric quality and is ideal for sensitive skin because it uses fewer chemicals and less detergent.

Yes, but you’ll use less. Ozone boosts your detergent’s cleaning power, so you get better results with fewer suds and less residue.

Ozone offers a cleaner, fresher result with less soap, lower energy use, and better fabric care—all while helping the environment.

Our Madison Street and Fort Campbell Blvd locations are the only laundromats in the area offering Sanowash Ozone Technology.

Residential Pickup & Delivery is temporarily on hold while we upgrade routes and capacity. Please call the store for the latest status. In the meantime, Wash & Fold drop-off is available daily, and commercial accounts remain open—request a quote anytime.

Monday–Saturday, typically 8:00 AM–4:00 PM. No Sunday routes; Friday pickups deliver Monday. We do not operate delivery routes on Sunday.

Standard turnaround is ~48 hours. Friday pickups usually return Monday. High volume or special care may add time. Please note that our routes are closed on Sunday so any orders scheduled for pickup on Friday will be delivered on Monday.

Yes, the minimum is $15. Orders below the minimum are charged the minimum.

This service is priced very reasonably at $2.25 per pound when used on an occasional, as-needed basis. Schedule your laundry regularly with us and save money. Regularly scheduled laundry is priced at $2.10 per pound.

You don’t need to be home. Leave bags in a secure, noted spot (porch, behind gate, unlocked garage) and add instructions in your order.

It is simple. Just click on the "Schedule a Pickup" Button in the upper right hand corner and create an account, choose one-time or recurring, set your pickup window, and add Preferences (always) or Special Instructions (this order only). You’ll get confirmations by email/text.

No contract required for residential. You can book as needed or set a recurring schedule. (Commercial terms available.) 

We charge after cleaning and weigh-out. You’ll see the final weight, rate, and total in your receipt.

Use a tied laundry or trash bag (no hampers). Label special items; keep dry-clean-only separate.

Yes. Skip any week or pause recurring service from your account dashboard—no fees for pausing.

Hospitality, restaurants, gyms/fitness, salons/spas, medical and sleep centers (non-hazardous textiles), short-term rentals, and more. Tell us your volumes and fabric types—we’ll tailor a program.

Learn more HERE.

Share your item mix, weekly volume, pickup windows, and address HERE. We’ll propose pricing, turnaround, and a start date, then schedule a trial pickup.

We offer scheduled routes Mon–Sat with standard ~48-hour turnaround. High-volume or rush options are available—your coordinator will confirm the window for your area.

Pricing is typically per-pound or per-item for linens, with volume tiers for larger accounts. We provide invoice billing (e.g., weekly or monthly) and accept common payment methods.

Sheets, towels, blankets, duvets, pillowcases, table linens, uniforms, gym towels, treatment sheets, and similar non-hazardous textiles. Ask us about specialty items before scheduling.

Orders are kept separate, washed to your care preferences (e.g., fragrance-free, low-heat, fold styles), and checked for stains and counts. Ozone systems help with freshness and odor control.

We bag or box items by category and location, with clear labels for easy put-away. Custom packing slips and counts are included with each delivery.

We serve Clarksville and surrounding communities, including Fort Campbell and nearby Kentucky/Tennessee markets. Share your address and volume and we’ll confirm coverage.

Most commercial clients use a simple service agreement outlining volumes, pricing, pickup windows, and billing terms. Trial periods are available for fit and forecasting.

Add a card when ordering; we charge after cleaning and weigh-out. You can pause or cancel anytime—no long-term commitment.

Report any issue within 24 hours of pickup/delivery or store pickup. We’ll investigate promptly and make it right per our posted terms.

Yes—commercial accounts welcome (hospitality, gyms, restaurants, medical & sleep centers, TA-50, more). Get a custom bid for volume, pickup windows, and invoicing.

Use the Service Areas pages to confirm coverage for Clarksville, Fort Campbell (TN/KY), Hopkinsville, Sango, Adams, and Woodlawn—or enter your ZIP when scheduling.